I need to find a way to be notified when a change_request state changes from Approved to Implement back to Draft or a state changes from To be Approved back to draft. See the attached screenshot.
I don’t have access to create notifications/ I can view them sysevent_email_action but don’t have access to create a notification for when change state changes and I didn't see any relevant notifications available or on Sp Change Management Notifications
As a result, I looked at reports. The create reports option doesn’t allow me to report on state changes (for change_request) and I don’t have access to create a metric definition. I created a metric definition in my pdi, but still had questions on viewing just when the state reverts back to draft.
I also can’t access sys_audit, but I feel it is probably not the best approach to report on sys tables anyway.
In addition, I tried searching by keyword but received an error and I don't have access to ts_stop_list.do, Below is the error : Your text query contained only common words or ambiguous wildcards
Lastly, I also can't access sys_history_line in a list but the data still doesn’t display with actual names. Do you have any suggestions on how I can have visibility to the state changes mentioned above for Change_request. thanks so much for any feedback you can provide
