REQ is still in open after set RITM stage to Approval rejected

[raginiv]

Hi Community,

We have set the RITM stage to "Approval Rejected" and state to " closed incomplete". but, the REQ is still open. How do i make the REQ state should not be in open state. Please find the attached flow condition here.

[Vikram Reddy]

Hi Ragini,

Could you check if you have set right IF condition? and send the screenshot

Thank you,

Vikram

[raginiv]

Hi @Vikram Reddy  Please find the detailed IF conditions and flow

[OlaN]

Hi,

The stage field should not be modified by setting the field directly, instead use the built in function to set the stage through stage sets.

You can get the details on how from the Docs here.