Role Question

Ralton Stewart
Tera Guru

I am experiencing an issue where user are able to see different versions of published articles what can I change so that they only see the current version only?

1 ACCEPTED SOLUTION

Mark Manders
Mega Patron

That's different then your question, since you only have one published one.
Are they really seeing both versions (can they select them), or just that it has been updated? Check the ACL's to verify what users can see, because that should only be the published versions.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

View solution in original post

4 REPLIES 4

Mark Manders
Mega Patron

How do you have multiple versions of the same article published? Are you sure it's the same article and not different articles for different audiences?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

@Mark Manders this is what a user is seeing 

RaltonStewart_0-1716365863216.png

 

Ralton Stewart
Tera Guru

@Mark Manders when I look at the KB one is published one is in draft 

RaltonStewart_1-1716366069774.png

 

Mark Manders
Mega Patron

That's different then your question, since you only have one published one.
Are they really seeing both versions (can they select them), or just that it has been updated? Check the ACL's to verify what users can see, because that should only be the published versions.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark