Send Survey 3 days after Start Date on a Variable field
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05-20-2024 02:25 AM
Hi,
We have a start date field on a variable in RITM, we'd like to use that as a reference and send a survey 3 days after that start date. Any suggestions on how to approach this? Business rule on a trigger condition?
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05-20-2024 02:26 AM
Hi there,
You could go for a Scheduled Flow. Trigger that once a day for example, which queries for the specific variables and if they are created before 3 days ago
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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