Servicenow PDI to PDI Integration

[Aditya02]

I have used GET and POST HTTP methods to integrate two PDI between. But I need to add  PATCH and DELETE Methods also for this PATCH method i dont want give sys id in Endpoint URL itself. Instead of that is there anyway to pass sys id. 

If i mentioned sys id in url itself then it will applicable only to one sys id 

i want to give dynamic sys id.

[Chetna_dev]

You can use request parameters or request body to pass the sys ID. Here's how you can do it:

1. Using Request Parameters:

   • Modify your endpoint URL to accept parameters.
   • Pass the sys ID as a parameter in your request.
   • Extract the sys ID from the request parameters in your PDI transformation and use it accordingly.

2. Using Request Body:

   • Modify your request to include the sys ID in the request body.
   • Extract the sys ID from the request body in your PDI transformation and use it accordingly.

[Community Alums]

Hi @Aditya02 ,

Please follow the article :

https://www.servicenow.com/community/developer-articles/servicenow-to-servicenow-integration-step-by...

[Sai Krishna6147]

Hi @Aditya02  ,

It may helps to you. please refer to this link

Refer:

ServiceNow to ServiceNow Integration - Step by Ste... - ServiceNow Community 

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct 

Venkata Sai Krishna

[thullurishalini · Accepted solution]

Hi @Aditya02 

To use the PATCH method in ServiceNow without specifying the sys_id in the endpoint URL, you can pass the sys_id dynamically in the request body or as a query parameter. Here’s a summary of how you can achieve this:

1. Using Request Body:

   • Include the sys_id in the JSON payload of your PATCH request.
   • Example:

     {
       "sys_id": "your_sys_id",
       "field_to_update": "new_value"
     }
     

2. Using Query Parameters:

   • Pass the sys_id as a query parameter in the URL.
   • Example URL: https://your_instance.service-now.com/api/now/table/incident?sys_id=your_sys_id
   • Ensure your script or integration logic extracts the sys_id from the query parameters.

3. ServiceNow Scripted REST API:

   • Create a Scripted REST API in ServiceNow to handle PATCH requests.
   • In your script, dynamically handle the sys_id from the request body or query parameters
     If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!
     Sandeep