Set the value of survey question based on url
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‎03-19-2024 04:07 AM
I have a survey with multiple questions. One of them is of type radio button with the following values 1, 2, 3 based on which I am making other fields mandatory & visible.
Now, I am triggering an email when the survey state changes to ready to take.
In the email I have added 3 options: How efficient was Service Desk Agent on the scale of 1-2-3?
If user clicks on 1(hyperlink) in the email, it should open up the survey with the value 1 filled in the actual question and making related fields mandatory and visible.
If user clicks on 2(hyperlink) in the email, it should open up the survey with the value 2 filled in the actual question and making related fields mandatory and visible.
If user clicks on 3(hyperlink) in the email, it should open up the survey with the value 3 filled in the actual question and making related fields mandatory and visible.
I am not able to set the value in survey based on URL value.
Is that even possible?
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‎03-28-2024 11:10 PM
Hi Nikhil,
Are you creating 3 survey records for 1 user and you want to add in hyperlink of each of those survey's to 1, 2, 3?
Like 1st survey's hyperlink to value 1, 2nd to 2nd etc?
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‎04-12-2024 07:39 AM
@Vishwa Pandya19
Nope, there is only 1 survey which has several questions.
The 1st question has 4 answer options (A,B,C,D) - out of the A/B/C/D only 1 can be selected.
Now, as soon as survey is created we send the user an email with these values A/B/C/D.
If user clicks on A then the survey should open up with the value A pre-selected in question1.
I am not able to achieve this pre-selection part.
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‎04-14-2024 08:35 PM
Unfortunately, there is no way to use UI policies or any kind of script on Survey's.