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Resolved! ACL

For Incident form, There is ACL which is restricting write access for a role and there is another ACL which allows user with same role to write. Which ACL will work, Will the user with that role able to write or not?

anurag_b by Tera Contributor
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  • 5 replies
  • 9 helpfuls

Collaborate module is missing in left navigator

Hi All,I recently updated the system property to enable the Next Gen UI in our instance. However, I noticed that some modules, such as Collaborate, are not visible. If anyone has a solution or insights into this issue, please let me know.Thank you!

Resolved! Problem number not displayed

Hi,When I create a new incident , A problem record is also being created onafter business rule which is working fine.Under info message , Problem number is not being displayed .PS code below  (function executeRule(current,         _previous) {    var...

Community Alums by Community Alums  
  • 578 Views
  • 4 replies
  • 4 helpfuls