Stage on RITM has two different values although they have the same name

[mfhaciahmetoglu]

Hi all,

I have two service catalog items. These have two different flows with stages. 

Both flows have the stage: Completed on the flow designer. See below.

 

However, I realized that with one of the flows, the "Request Completed" (triggered by stage: completed) notification was not triggered. I was checking why this could have been happening and observed a strange difference:

Although both have the same stage name (Completed), the value of these are different for both:

One is complete, and the other is completed.

I don't understand why these turned out to be different. Does anyone know how we can fix this and choose "complete" one, instead of "completed" one. I cannot choose any as you type this stage on flow designer.

Thanks.

Best,

Firat

[Clara Lemos · Accepted solution]

Hi @mfhaciahmetoglu ,

It is worth checking the value of the stage in your flow 🙂 

You can do that by opening your flow ( in Flow Designer) clicking in the 3 dots on the top right > Flow Stages

And check the value associated with the Label (name) : "completed"

 

If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know

Cheers