Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Survey Actionable Message Notification Layout

Elias Beylouny
Tera Guru

Hi Experts,

 

I have setup the Survey Actionable Message for Outlook and it is working as expected, only is that it is not showing in my outlook client the template layout as I want.

 

once the email is sent in my preview notification I can see the layout is showing but in outlook is showing only the actionable messages for the survey but without any layout.

 

How can I fix that?

 

is it possible to customize the layout for the survey actionable message in outlook?

 

thanks

Elias

2 REPLIES 2