task creation for CI within Maintenance plan
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08-27-2024 02:37 AM
I want to create maintenance plan for CI s through planned maintenance module and task will be create based on that. Is there any possibility?
Thanks in advance

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10-01-2024 04:05 PM
I've been attempting to do the same thing with basically no luck. The whole Maintenance Plan/Maintenance Schedule/Schedule Template is really obtuse and inflexible from what I've encountered so far.
All I want is to be able to filter CIs, define how often the plan runs and then create a task-type record that can be assigned to a group to perform the maintenance. This whole configuration seems needlessly complicated and not intuitive at all.
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11-14-2024 10:26 PM
Marcel thanks for update, but can we configure the same scenario by using any other module in snow.

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11-22-2024 02:54 PM
Not that I've found.
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11-23-2024 12:59 AM
As in the planned maintenance module, yes, we can create maintenance plans for CIs.
Start with a Maintenance Plan > Go to Planned Maintenance > Maintenance Plans, specify the filter on your CIs, and set up a policy of task creation.
Set Up a Schedule - through Planned Maintenance > Maintenance Schedules and link your plan, and define how often tasks should be created.
then Create Schedule Templates that specify the type of task, assignment group, and other details.
It comes with automatic task generation from your settings as well. Or you can script task creation using Scheduled Jobs for flexibility.