Error message only displaying for a second and then goes away

[Aaron Struphar]

We have a business rule that prevents a problem record from being resolved if there are open problem tasks. The business rule is working as expected, however, the error message is only displaying on the screen for like a second and then it goes away. Any suggestions on how we can fix this and get the error message to stick around?

(function executeRule(current, previous /*null when async*/ ) {
     var OpenproblemTaskGr = new GlideRecord("problem_task");
     OpenproblemTaskGr.addQuery("problem", current.sys_id);
     OpenproblemTaskGr.addActiveQuery();
     OpenproblemTaskGr.query();

     if (OpenproblemTaskGr.next()) {
          gs.addErrorMessage('This Problem cannot be resolved as there is or are active child Problem Tasks. Please close them first.');
          current.problem_state = previous.problem_state;
          current.state = previous.state;
          current.setAbortAction(true); //abort the record
          gs.setRedirect(current);
     }
})(current, previous);

[Brad Bowman]

Have you tried it without the redirect?  You usually don't need that with setAbortAction.

[Aaron Struphar]

Hi Brad, it's working just fine in my PDI.

[Zach Koch]

You most likely have another business rule that is flushing the messages. I built your same BR with the same conditions and same script and tested it and it works fine, the message doesn't disappear.

Made a copy of your BR here

[Aaron Struphar]

Hi Zach, that must be it. I also tried in my PDI and it's working as expected. I will look at other business rules to see if there's something like you mentioned.