@AshutoshaP
So you click on the maginifying icon for Access name and then the windows opens up
There you are seeing sysId only in columns and not the System name?
if yes then configure the list layout when you click Magnifying icon and add System name there
Then when you click magnifying icon it will show System name
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
