To update the tooltips in incident form

[Ginia]

Hi,

I have an incident form in which I need to update the tool tip information. This is not our usual way of adding tooltips in servicenow via hint field. The field has a question mark next to it. I need to understand how these are populated? This is not coming from the hint field via configuring label. I have checked that already. Can someone help me understand from where the values are populated on hovering over the "?" icon?

[GlideFather]

Hi @Ginia,

for this tooltip or HINT if you will, please click right mouse button on that particular field and select Configure Label:

Let me know if this helped you or what would it take to consider this resolved

[Ginia]

Hi,

Unfortunately, it is not coming from there, hence I need to understand what the other ways are tooltips are populated. I have checked UI Messages, Client script , UI policies and Macros but I do not see them getting auto populated from there

[GlideFather]

Hi @Ginia,

if it is Incident, check the same for Task as it is a parent table and Incident might have inherited it

[Ginia]

Hey,

I checked the task table's client script, UI macros, messages and UI policies but could not find anything. This is coming OOB. I just wanted to understand how this pop up gets auto populated OOB