UI Action Redirect question

[keshav77]

Hi All,

i have case where Problem has been created through incident and I want create button on problem which will redirect it to the incident through which that problem get created.

how I can get this case

[Sandeep Rajput]

@keshav77 You can use 

    action.setRedirectURL('/incident.do?sys_id=' + current.sys_id);

to redirect user back to the incident in the UI Action script. 

[Ankur Bawiskar · Accepted solution]

@keshav77 

you can have server side UI action with this script

openIncident();
function openIncident() {
    var gr = new GlideRecord("incident");
    gr.addQuery("problem_id", current.sys_id);
    gr.query();
    if (gr.next()) {
        action.setRedirectURL(gr);
    }
}

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