Ui builder

[Vedavalli]

Hi

I'm trying to configure the New button that comes in workspace

There instead of creating a normal incident, I wanna apply a template which presets a certain value

Thanks

[Mark Manders]

I think you mean this one: your_instance/now/nav/ui/classic/params/target/sys_declarative_action_assignment.do%3Fsys_id%3D39e3fe2047273110911f3085d36d43aa%26sysparm_view%3Dlist_action%26sysparm_record_target%3Dsys_declarative_action_assignment%26sysparm_record_row%3D1%26sysparm_record_rows%3D1%26sysparm_record_list%3Dlabel%253DNew%255Esys_scope%253Dglobal%255Etable%253Dtask%255Emodel%253Dc3547169534723003eddddeeff7b126c%255Emodel%253Dc3547169534723003eddddeeff7b126c%255EORDERBYDESCzztextsearchyy

But it's on 'task', so you would need to create a copy that applies to incident only and exclude this one from being shown on the incident table.