Unable to insert a record in a global scoped table from scoped application script.

Anil9866
Tera Contributor

Hello Dear community, 
I'm facing a challenge in inserting a record in global(default) scoped table. 

Here is my flow, where I felt stuck, I'm making a call to third party application through REST call and need to log the response in the global scoped table. 
The flow as follows: 

1) Make a call to 3rd party application. [Done]

2) Call was done through REST webservice, where this REST message is in custom application scope. [Done]

3)Got the response as expected [Done]

4)While, tried to log the response in global scoped table, throwing the below error: 

has been refused due to the table's cross-scope access policy

 Tried to trigger from Background scripts and tried in script includes as well.

Can anyone please help me on this scenario, how can I achieve the requirement.

Anil9866_0-1725813105609.png


Thanks in advance

1 REPLY 1

debendudas
Mega Sage

Hi @Anil9866 ,

Please check this community post similar to your issue: Cross-scope table access issue like "...has been ... - ServiceNow Community