I've been asked to set up a self-configure bot instead of using the Now Virtual Agent, but I can't seem to find much information on the topic. The instructions I've found are quite vague, and I'm wondering if anyone has done this before and could sha...
Folks , How do i check if any serviceNow discovery agents running on our Infra and app estate?
I'm looking through the activity config for Employee Center and I can't figure out where the card layout on primary items comes from. In my instance there's no buttons to approve or reject directly from this widget:
hello teamin ritm page when change request state is closed in ritm form one field like ritm1 need to visible.
Hello Teamsys_user table have some uers who has two profile with same name one with normal user id like 123xxx and other profile is with hyphen userid like aba-234 user are login servicenow with normal user id .in a catalouge item one varible need to...
Hello,i have a problem in all of my instances.playbook just randomly stops. It does not get triggered. we can have hundreds or thousands of playbook executions but then i randomly stops executing. when we inactivate then activate the playbook it star...
Hello Dear community, I'm facing a challenge in inserting a record in global(default) scoped table. Here is my flow, where I felt stuck, I'm making a call to third party application through REST call and need to log the response in the global scoped ...
I want to modify the predefine texts which shows "You currently have x open issues" .
When user submits record producer then user should see same record producer form with all submitted details. It should not redirect to any other native or portal page. Please Help
Could someone kindly provide a detailed explanation and step-by-step guide for creating an on-call schedule template for a 6-person rotation? The schedule details are as follows:Weekend Coverage: 24-hour on-call shiftsWeekday Coverage: 5:00 PM - 9:00...
I have a record producer in the customer service scope where in the attachment attached to that record gets mapped to sys_attachment table which is in the global scope i am getting the cross scope error for which i need to create a cross scope privil...
i want to call script include in filter , how to do this ? pls provide the solution
I want to add a custom logo on the center of the header of the service portal.
business_app is variable selected on form name to display on formlookup it_application_owner name from cmdb_ci_business_app table javascript: new RequestUtils().getAvailableBusinessApp(current.variables.business_app); This is where I need hel...
Hi,I am trying to pass a variable value into scirpt include and set default value.i have 3 variables:var a(reference field)var b(reference field)var c(reference field) var b will be populated based on var a and var c will be based on b. I used auto-p...
