Hello, I have a requirement where I need to get the portal data like url, portal page ID, etc to identify whether I am in a record producer on portal or not. If I am in a record producer then I need to show only 1 option by default. Does anyone know ...
Requirement - When user is mentioned in the worknotes, a notification should be sent out to Mentioned user + 'Assigned to' field. At the moment its being sent only to Mentioned user. For Reference - 'Activity Stream @Mention Email notification' is on...
Hi All,Create a flow for a weekly reminder email to all requested for users who have a request with an outstanding approval.Create weekly reminder to approvers with open ServiceNow request approvals where approval state is "requested". Please sugges...
On an ITSM std instance with VA lite, the VA showed oob topics after the "show me everything" like "talk to live agent" and "status of my ticket", post clone that is all gone and all I see is "no agents available, thanks for using support chat".I ha...
New to scripting and flow designerI coped the script and replaced it with my specific variable from this post : Solved: Generating tasks from a list collector in a Servic... - ServiceNow Community I'm looking to select groups from the list of 'Build/...
Hi All, I am receiving many Errors daily from same Source (com.glide.ui.ServletErrorListener).Message : JavaScript evaluation error on:rep != null && rep != undefined && rep.isReportNotBackwardCompatible()Root cause of JavaScriptException: java.lang....
I have a requirement to sanitize (or outright disable entirely) the emoji options the end user has on display. Is there a way to remove certain/all emojis from the user side? I've got it turned off on the agent side just fine but this being an option...
I have a list in my portal and customized the <data-table> widget and it looks like this.I want to know how should I proceed if I need by clicking this button I should be able to create a record in a table with dynamic values.
I'm trying to create a database view for a variable across 4 intakes forms. One of the variables' type is List Collector while the others are Select Box. Because of the different types, I've been unable to create the database view. Is there any way t...
Hello all, first off I want to say I'm new to using servicenow scripting so if I butcher terminology or get things wrong I apologize. Now with that out of the way, I have 2 current questions, I am attempting to create a Service Portal Widget that on ...
Hi, I have created a catalog item and the associated work flow with out creating an update set. Can you advice me the easier way to capture all the development activity(catalog item varaibles, catalog client scripts etc..) in the update set RegardsB ...
Hi everyone!!I am new to integration and no idea on how and what to do in integration. I have a requirement to fetch the csv file from datalake and create records in RITM table in servicenow. Can you please help me with the steps to be followedCan yo...
Hi Guys, I have a requirement where email address is from test@test.com so it should not create an incident and another mail should be send to the user with the " subject : mentioned email address is no longer active ". any help would be fine Thanks!...
How to ensure if category and subcategory used in a Problem Ticket is valid/correct based on problem statement and solution provided?
Hi All, Set Assignment Group in Incident automatically to different groups based on category & subcategory in virtual agent. Please provide diagram thanks
