Uncheck the default option in star type survey.

JorgeLuisJ
Tera Contributor

 

Hello community, good afternoon.

 

I have a problem related to a survey that is sent to the user when his request has been completed.

The user enters the satisfaction survey and the first question appears with the default answer but when he clicks anywhere, it disappears.

JorgeLuisJ_0-1745880700757.png

 

But the first answer is not selected, when the user selects the answer, the star changes color, in this case when the user enters the survey, the outline of the image is shown as if it was by default.

JorgeLuisJ_1-1745880917842.png

This is the image when the user selects the star and is different from the start when we enter the survey.

JorgeLuisJ_2-1745881089141.png

 

Can you help me with the solution?
Thank you very much.

 

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