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User can view/edit/create only incident which he has created how to achieve this?

indrasen
Tera Contributor

‎03-11-2024 04:02 AM

In servicenow instance User can view/edit/create only incident which he has created how to achieve this?

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Harish KM
Kilo Patron
Kilo Patron
In response to indrasen

‎03-11-2024 04:40 AM

Hi @indrasen In ACL there is a option to include role, suppose you want itil user to update incident then you need to give itil under roles in ACL

Regards
Harish
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