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3 weeks ago
Hi All,
I am Preparing a report there needs to be several variable needs to be added .however there is a 1 variable which is not showing .
Variable Name -If yes, please select the types of AI that apply?
why it is not showing ?
Need help to find out the variable
Solved! Go to Solution.
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3 weeks ago
Hello @pramn
The variable as per your screenshot is of type label it doesn't hold any value in it, so it is not showcased in variables while creating reports. You can check other variables which hold value will be visible to you, but which is just for information over catalog item and not holding any value in it will never be displayed in report building module.
If my response has helped you, hit the helpful button, and if your concern is solved, do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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3 weeks ago
I am able to select it when report is created on RITM table
I selected Variables-> Selected the catalog item -> Then the variable I want
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hello @pramn
The variable as per your screenshot is of type label it doesn't hold any value in it, so it is not showcased in variables while creating reports. You can check other variables which hold value will be visible to you, but which is just for information over catalog item and not holding any value in it will never be displayed in report building module.
If my response has helped you, hit the helpful button, and if your concern is solved, do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.