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Variable type attachment it's not working on portal side.

KartikM49574975
Kilo Sage

Hello All

I have created a variable called 'attach a file', and when I submit a catalog through native UI, the attachment which I added that's getting reflected in to activities but when I submit a catalog through Service Portal it's not reflecting to activities. But it's working in my PDI correctly. 

 

Note: We are not using Attachment button provided by Snow anymore in our project. 

 

Any assistance in resolving the issue would be greatly appreciated. 

Thanks and Regards

Kartik Magadum

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