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Resolved! Error While hitting API outbound POST Method

Hi , I am getting below error while hitting REST API outbound POST method , I am using Basic authentication (Auth Profile UserName and Password will be shared by third party tool ?)  org.mozilla.javascript.JavaScriptException: com.glide.ecc.ECCRespon...

Generate the Report on the Assignment groups.

Hi Experts I want to generate the report on the Incident assignmetn groups.Example : I have the group name software and I want to count the number of Incient tickets which is moved from "software" group to "network" and "itil" group, "servicenow supp...

How do we display variables with attributes on the RITM?

Hello, I have a list collector variable on a catalog item, which uses variable attributes so that the list displays certain data from each object in the table:I notice that the display of this variable in the RITM (where fulfillers need to update tha...

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rxt1644 by Tera Contributor
  • 247 Views
  • 1 replies
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Update variables on RITM went state updated to closed

Hi all I could do with a some assistance in producing a script,  be it a client or business rule, to update the variables on RITM ticket once the state has been updated to completed. This will be anonymize end user customer data.  So ideally I would ...

BCM Workspace

Hi There. I want to create 2 UI Action buttons "Approve" and "Reject" in this form that appear while impersonating BCM Planner. I want if I click on Approve then it should change my form's state to Approve. And if I Reject then it should change my fo...

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Gaurav69 by Tera Contributor
  • 213 Views
  • 1 replies
  • 0 helpfuls

Translated text variable set based on Catalog Item

Hello If I have a variable set based on the catalog item, the help text will change based on the catalog item and also based on the languageSo i created a translated text but i need to be different based on the catalog item.Thanks

Abigail by Tera Expert
  • 201 Views
  • 2 replies
  • 0 helpfuls

OAuth Application Limited to Domain

I am currently looking to use the Microsoft Connector in Copilot Studio to connect to our domain separated instance in ServiceNow. Is there a way to limit the scope of the OAuth Application Registry I'm using for authentication to a single Domain?