Use case for custom action and datastream.

Hi,  Use case for custom action and datastream. Can anyone please tell use case for custom action and data stream and step by step implementation to do that in personal developer instance.  Regards, Nivedita   

Service Mapping - Lab 6.17: Create Connection Section to PostgreSQL

Hi All,Lab 6.17: Create Connection Section to PostgreSQLI am getting the below error please help me to move further   I have added proper steps, and test is also successful but still it shows errorThanks

How to switch the Virtual Agent to use custom content instead of prebuilt

I've noticed that despite us duplicating and customising multiple OOTB content (topics, topic blocks, setup topics) during our VA Deployment, we're not able to switch the Virtual Agent over to use them instead of the prebuilt ones.  The main issue is...

Show values of a variable type "list collector" dynamically

Hi All, Request to kindly help. I am trying to populate the List Collector variable dynamically:Scenario is if I select an application name in the first variable(type: reference), pointing to Application table, then based on that selection, the list ...

Enable List Edit only for few fields

Hello Guys, Hope you are doing wellHere's the requirement: On kb_knowledge table -> List Editing is disabled in List ControlI have a group X. I want the members of this group to edit fields from the list.I want the group members only to edit few sele...

In Virtual Agent, can I exit the conversation by just typing "Exit" OR "Quit" OR "Stop" OR "Close"?

Consider a scenario, where a user is interacting with the virtual agent and decides to leave the conversation by typing in either "Exit" OR "Quit" OR "Stop" OR "Close". Is there a way to exit from the current topic block when these messages are typed...

Do we have Failed change reason codes in ServiceNow?

Just like we have close codes, do we also have failed change reason codes in ServiceNow? 

What are all the changes that are not allowed to be included in the update set record?

What are all the changes that are not allowed to be included in the update set record?

How to Remove extra stages in sow overview in Problem

Preparing for ServiceNow CIS-ITSM. any washington DC dumps or exam questions in 2024?

I'm excited to share that I recently passed the ServiceNow CIS-ITSM exam! Earning this certification validates my knowledge of implementing and configuring ServiceNow's IT service management (ITSM) platform.The road to certification wasn't easy. The ...

Display SLA attainment as a percentage in a line graph

Hi all,We recently moved from Salesforce to ServiceNow CSM (Yokohama) and I'm rebuilding our KPI dashboard. An important KPI for us is SLA attainment in % over time (I attached a screen view of what that looked like in Salesforce).However, in Service...

Okta integration with ServiceNow

We have to integrate Okta with ServiceNow. What feature we can use to auto populate users and Groups from Okta to ServiceNow. Or does user gets auto populate in ServiceNow without any human intervention?