Virtual Agent & ChatGPT

asrsharma07
Tera Contributor

Hi Developers,

In ServiceNow Virtual Agent, when a user mentions an Outlook issue, the bot responds with a few articles based on the input. Now, what I want to do is, when the bot displays these articles, I need to send those responses to ChatGPT and receive feedback from ChatGPT on which article is most helpful. How can this be achieved?

 

Thanks

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