Virtual Agent & ChatGPT
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09-25-2023 02:47 AM
Hi Developers,
In ServiceNow Virtual Agent, when a user mentions an Outlook issue, the bot responds with a few articles based on the input. Now, what I want to do is, when the bot displays these articles, I need to send those responses to ChatGPT and receive feedback from ChatGPT on which article is most helpful. How can this be achieved?
Thanks
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