Hi,
we have a requirement that we are working in virtual agent module in itsp portal it will contains all topics and nlu models and related to itsp . in another portal that is em connect portal it will contain same like as but contain information ,topics, nlu related to hrsd module. so we want to migrate itsp related stuff to em connect then which contain both itsp and hrsd virtual agent content.
So, in this scenario when user types any of the input utterances the Eva virtual agent want to switch the topics according to user choice like itsp or hrsd .
can anyone suggest what would be the way to improve the accuracy or flow to design .does virtual agent have capability to switch the topics based on category like itsp or hrsd?
can anyone please suggest me the possible workaround . since I did not find any live examples or references documents in this scenario.
