Virtual Agent Request This Item URL /null

Matt W1
Tera Expert

Hello,

 

   We have been configuring and deploying Virtual Agent between our on-premise dev and production environments.

 

   Production environment is fine, but in dev environment, now when trying to request a catalog item via VA, the link to the catalog item is https://<instance_name>/null

 

   In Production environment, the link to the catalog item is https://<instance_name>/va_link.do?token=######...

 

   Please provide any properties or configurations to check between the two environments.

 

Thanks.

 

MattW1_0-1702321964794.png

 

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