Virtual Agent Request This Item URL /null
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12-11-2023 11:13 AM
Hello,
We have been configuring and deploying Virtual Agent between our on-premise dev and production environments.
Production environment is fine, but in dev environment, now when trying to request a catalog item via VA, the link to the catalog item is https://<instance_name>/null
In Production environment, the link to the catalog item is https://<instance_name>/va_link.do?token=######...
Please provide any properties or configurations to check between the two environments.
Thanks.
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