We are able to map company, caller, urgency, short description, description, impact and urgency.
But we are unable to unable to map - Project, application, module, submodule fields, Line of service.
Line of service is dependent on company
Project is dependent on Line of service( we have 3 projects, ex: IN,US,UK). Here we need it only for IN project
Application is dependent on Project.
Module is dependent on Application.
Sub-Module is dependent on module.
How can we achieve this ?
please help on the above query.
