Snowflake to Servicenow Integration to pull details from Snowflake
Hi Team, I need to pull data from snowflake into servicenow. Can somebody share the related documents for this integration RegardsRak**bleep**h
Forum Posts
Resolved! Looking for Catalog Item Requirements‑Gathering Template
Hi everyone,I hope you're doing well!I’m currently working on gathering requirements for new catalog items and was wondering if anyone has a catalog item requirements‑gathering template they’d be willing to share.If you have a template or example you...
Resolved! servicenow reference field empty in list view but showing on record
I have a custom created table u_cmdb_ci_api_partner which is a child of cmdb_ci table . And a 'u_partner_name' field referencing core_company table . Also there is before insert & update BR to populate partner app name from partner name field . BR (...
Flexible change the display name value of a reference field
I have an reference field "A" on my custom table which is used on both tables: incident and user=> What I want is to show different display name when users access to table incident and user like it will be showing display reference value = "Hello" in...
Dynamic translation Issue For Agent Chat
We are facing an issue in dynamic translation for Virtual Agent in Agent Chat. We have configured everything like plugins Dynamic Translation For Agent Chat etc. and enabled in Conversational Interface for Agent Chat and Virtual Agent Both. There are...
how service use multi tenant and multi intance both?
Hi everyone, explain this confusion question.
Resolved! Syncing SCTask Description Back to RITM – Field Showing Empty/Read-Only
My RITM field is showing empty and read-only, but the SCTask description is populated from Flow Designer. How can I sync values back to the RITM?
Javascript not working in filter
Here is my filer: https://jddev.service-now.com/now/nav/ui/classic/params/target/x_dxcjd_outsourc_0_conversion_candidate_list.do?sysparm_fixed_query=opened_byDYNAMIC90d1921e5f510100a9ad2572f2b477fe^ORdepartment_name.u_department_full_codeSTARTSWITHja...
issue in sections
Hello All, I'm service now new learner. Thanks for advance.I have created sections. Currently, they are appearing side by side, but I want the Basic section to appear as a single section, and the remaining sections to be displayed side by side. Pleas...
Tomorrow I have interview for tcs , I have 2 years 4 months experice in development & 2 years in adm
Tomorrow I have interview for TCS, I have 2 years 4 months experience in development & 2 years in administration. Could you please provide scenario & technical questions to clear interview.Thanks in Advance
To update the tooltips in incident form
Hi,I have an incident form in which I need to update the tool tip information. This is not our usual way of adding tooltips in servicenow via hint field. The field has a question mark next to it. I need to understand how these are populated? This is ...
SOW ITSM Agent Responses UI Builder (Zurich)
Hey gurus, Can anyone tell me how to turn on the Agent Responses (Response Templates) in our SOW UI Builder configuration? - BTW: they work in the default viewI've tried to follow the directions that AI has sent me but the labelling doesn't match an...
Need Created Report in platform anaytics
Hi Team,I need to create the following reports:% of Incidents Caused by a Change% of P1 Incidents with an Associated ProblemI tried creating the first report as shown in the screenshot, but it is not displaying the expected results.For the “Caused by...
Clarification on Origin and Origin Table fields in Incident records
I’d like clarification on the Origin and Origin Table fields:What is their intended purpose in the Incident table?How are they populated (manually, via integrations, or system processes)?Are they primarily used for tracking where the incident was cre...
Is it possible to change look and feel of "Minimize" button of virtual agent?
Hi there,I, am trying to make minimize icon of VA to "red circle" with "black X " in it. Could you please share any document which I can refer to achieve this requirement. Is there any OOTB way to achieve it? Thanks!
