Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Virtual Agent trained by User input in chatbot or from previous incidents in ServiceNow

lhuertac
Tera Contributor

‎10-23-2023 04:32 PM

Hello!

When training the Virtual Agent, is there a way to use real-time user input (from the chatbot) to train the VA? Or train the VA using previous incidents in my ServiceNow?

 

0 Helpfuls
  • 244 Views
0 REPLIES 0