what are the pros nd cons for getting status from third-party through REST outbound call??

[Manikantahere]

we are integrating with power automate for approvals somehow they don't want to update the approval status from their side instead we need to check the Request approvals status frequently and then we come back and modify the approval status accordingly. 

What are the issues we are gonna face if we implement this? (I am thinking triggering same rest message multiple times for all the pending approvals frequently might create performance issue on ServiceNow).

Is it best practice? and if so I need to loop all the active approvals and check the status of the approval each time triggering rest message or any other way ?

[Abhishek_Thakur]

Hello @Manikantahere ,

Use your rest message with the async business rule. There won't be having any issue from performance perspective.

Please mark my answer as accepted solution and give thumbs up, if it helps you.

Regards,

Abhishek Thakur

[Manikantahere]

if I want to do same in flow designer?

[Abhishek_Thakur]

I would recommend you utilize the async business rule.

Please mark my answer as accepted solution and give thumbs up, if it helps you.

Regards,

Abhishek Thakur