Make reports with tags in the past

Hello,  Would it be possible to create a report with all Incidents tagged in the past and which ones no longer have the tag now "untagged "?  Thank you in advance for your help

Edit button for custom related list

Hello, on risk table I have ootb relted list with entities where I can use NEW/EDIT. Now I need add very similar related list with EDIT for entities with just specific class. I created new custom relationship but not able to add EDIT button, even if ...

SC task form should not be editable except admins

Hi Team, I have one requirement where I need to restrict editablity of SC Task form including fields, work note and additional comment posting and related record new and edit button. How can I do this requirement?

Database view

Hi Team, I want to show the RITMs which are in open, pending and work-in-progress state but their related SC Tasks and Change Tasks both are closed using database view.Please help me with this requirement.

how to find table if i know the sysid

There is an issue with a user, user was unable to have the 'msg body field' where we used to write mails. I checked the group and roles by comparing with a user who have similar access and functions in organizational, compared their profile didn't fi...

Can we call a UI Page ,onChange of the state field?

Can I pad a value before insert from record producer?

I have a requirement that a value be a specific length when inserted on the form from a record producer, without making the user meet the requirement. I've attempted an onSubmit Client Script but it isn't working.  The variable is a string.  var ho...

update the list type field on a parent incident with multiple child incidents with unique values

I need to update a parent incident list type field with values from multiple child incidents. Each child incident is meant to pass a unique value to the parent incident to aggregate the vlaue in the parent incident. My script updates the parent incid...

Workflow update three fields as mandatory

Hi All,I have a question:After the creation of SCTASK for "XYZ phase" workflow update three fields as mandatory. Here is the screenshot.Can anyone suggest what should be done to resolve the issue?Thank you in advance.

fields are missed after the template gets uploaded

Once after the template gets uploaded the fields are missed, checked the source table .it is happening for a long time.If the content i explained here is not sufficient kindly let me know, Thankyou

The Search bar doesn't return ANY ticket details.

Hello Team,The Search bar doesn't return ANY  ticket details , I am try to find the RITM in Search bar i am not able to find  the results. Thanks,Sudhan.  

AD group Learning

I want to learn regarding to AD group what is AD group?what is Okta ?service Now plugging in AD grouphow we can configure and do integration with AD group how to write midserver scriptso can you suggest me any youtube video or documentations 

Record not found when creating an incident

Hi, whenever I am creating a new incident and saving it I am receiving a notification of record not found and whenever I am submitting a new incident no new incident is being created and I am back to incident table without any new incident being crea...

Troubleshoot to find the missing assignment groups for some of the RITM's

Hi All, I have a requirement where i need to troubleshoot the RITM's with missing assignment groups for certern time. I did check the worknotes and the audit history, seems "Assignment group" is been missing . I did also check the Workflow and flow d...