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‎05-20-2024 05:31 AM
We have created 3 update sets belongs to same story moved them one after one to higher instance that's working fine now we have been told that move all together to another instance.
now the question is when I am moving all together as group out of three which update set it takes into consideration ??
Solved! Go to Solution.

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‎05-20-2024 06:38 AM - edited ‎05-20-2024 06:39 AM
Hi there,
Best practice is to batch update sets. Not sure why people here are mentioning merging update sets, that's a horrible practice.
Docs page on batch update sets:
https://docs.servicenow.com/bundle/tokyo-application-development/page/build/system-update-sets/hier-...
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎05-20-2024 05:37 AM
Hi Mani,
Why not merge update sets and move it? Also, system will align all updates accordingly during the merge process.
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‎05-20-2024 05:41 AM
recommended way is to merge the update set and ServiceNow handles all the things
check the link shared by Jaspal
Sharing few more links for you to understand
Merge Update Sets ServiceNow | Need and How to Merge ServiceNow Update Set
Blog On: Batch Update Set Vs Merge Update Set
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-20-2024 06:23 AM
HI @KM SN ,
Moving one after one will be a tidious job as you need to multiple things and repeat it again. It's time consuming and you might miss the actual devlopment done through the update sets.
So if you have multiple update sets, it's recommended to use !!
You can merge multiple update sets into a single update set. This capability is supported for backward compatibility with earlier releases of the ServiceNow platform. The newer batch update sets feature accomplishes the same outcome with a more predictable and robust solution.
Note: You cannot "unmerge" update sets once they have been merged. To learn more, see Update set batching
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‎05-20-2024 06:25 AM
Hi @KM SN ,
Steps to merge update sets:
Procedure
- Navigate to All > System Update Sets > Merge Update Sets. By default, the list is filtered to only show update sets that are In progress.
Alternatively, navigate to System Update Sets > Merge Completed Sets. By default, the list is filtered to only show update sets that are in the Complete state. For example, you may want to use this filter after pushing changes or transferring update set from a development to a test instance.
- Filter the list to show only the update set that you want to merge. You can only merge update sets that belong to the same application.
- Enter a Name for the new update set. Updates are moved to this new update set during the merge process.
- (Optional) Enter a Description for the update set.
- Click Merge.
- In the confirmation dialog box, click OK.
- The new update set is created.
- The most recent change for each object is moved from the original sets to the new set. Only changes that are not merged into the new set remain in the original sets. A message indicates how many updates were moved and how many were skipped. For example, if both update sets modify the Incident form, only the most recent change is moved to the new update set. The other modification remains in its original update set to provide a record of the changes that were not moved.
Note: The system determines which record is the most recent by comparing the Updated field for the records, NOT the sys_updated_on value in the payload.
- [Recommended] Verify that the correct changes were moved to the new set by scrolling down to the Merged Update Sets related list and opening the old update set records.
- [Recommended] Delete or empty the original update sets to avoid committing an older change by mistake. The system does not remove updates that were not merged into the new set. DO NOT move updates "left behind" in old sets into the new set.