change now virtual agent name which comes up in ms teams
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-26-2023 07:24 AM
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-14-2023 09:05 AM
Depending if you only have Virtual Agent or if you're using ServiceNow for MS Teams, you can configure branding on the Microsoft Side of things.
This is for only the Virtual Agent App.