Email notification HR task parent of hr service

[SIVAMANIKR]

Hi All,

we have a one requirement notification need to trigger based on below condition 

Table : sn_hr_core_task

Active = true

Assigned to = empty

Assignment group changes

Priority = Critical or High

Task type = Internal
we need to dot walk parent hr service is "document enquiry" ---> Dot walk on hr case is not allowing and notification not triggering.

[Ankur Bawiskar]

@SIVAMANIKR 

add the logic in Advanced condition, ensure you give correct name of HR service

if (current.parent.hr_service.name == 'document enquiry')
    answer = true;
else
    answer = false;

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[SIVAMANIKR]

Hi @Ankur Bawiskar 

With out script is this possible using condition 

[Siddhesh Jadhav]

Hi @SIVAMANIKR ,

dot walk like this
Parent=> Task Fields - HR Case=> HR Case Fields - HR Service is New Hire Onboarding

Thanks & regards,
Siddhesh Jadhav

Please mark this answer helpful and accepted if it resolved your query.

[SIVAMANIKR]

HI @Siddhesh Jadhav .

I have dot walked like that but its not working.