Email notification HR task parent of hr service

[SIVAMANIKR]

Hi All,

we have a one requirement notification need to trigger based on below condition 

Table : sn_hr_core_task

Active = true

Assigned to = empty

Assignment group changes

Priority = Critical or High

Task type = Internal
we need to dot walk parent hr service is "document enquiry" ---> Dot walk on hr case is not allowing and notification not triggering.

[Ankur Bawiskar · Accepted solution]

@SIVAMANIKR 

add the logic in Advanced condition, ensure you give correct name of HR service

if (current.parent.hr_service.name == 'document enquiry')
    answer = true;
else
    answer = false;

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[SIVAMANIKR]

Hi @Ankur Bawiskar 

With out script is this possible using condition 

[Ankur Bawiskar]

@SIVAMANIKR 

yes it's possible using Show Related Fields

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@SIVAMANIKR 

Try the Dot walked condition I shared below

If that doesn't work then you can use script I shared

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏