Hi All,
we have a one requirement notification need to trigger based on below condition
Table : sn_hr_core_task
Active = true
Assigned to = empty
Assignment group changes
Priority = Critical or High
Task type = Internal
we need to dot walk parent hr service is "document enquiry" ---> Dot walk on hr case is not allowing and notification not triggering.
add the logic in Advanced condition, ensure you give correct name of HR service
if (current.parent.hr_service.name == 'document enquiry')
answer = true;
else
answer = false;
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Hi @SIVAMANIKR ,
dot walk like this
Parent=> Task Fields - HR Case=> HR Case Fields - HR Service is New Hire Onboarding
Thanks & regards,
Siddhesh Jadhav
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