Find stuck Teams integrated accounts
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09-21-2023 09:52 AM
We have had Virtual Agent integrated with Teams for some time now. A Director asked me if the VA is working in Teams, that question caught me off guard! I asked the Director to type "Restart" in VA Teams and that unlocked whatever was locking his VA.
Is there any way to find Teams accounts that need to type Restart to get VA working again?
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