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Get the NLU Intent value

ayman_h
Kilo Sage

‎10-18-2023 06:29 AM

Hi,

Is there way in the Virtual Agent topic initially to grab the NLU intent value that re-directed the user to the VA topic?

Regards,

Ayman 

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ayman_h
Kilo Sage

‎10-19-2023 07:12 AM

Thanks @Chris D. We wanted to get multiple intents related to a single VA topic and figure out which intent the end user came through. We want to use this information to control the steps in the topic.

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