how change the size of the chat conversation panel in agent workspace

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Amego1
Tera Guru

‎04-22-2022 06:54 AM

Hi All,

Looking to see if we have any ability to expand the chat conversation window width in Agent Workspace? Shown below.

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Musab Rasheed
Tera Sage
Tera Sage

‎04-23-2022 03:29 AM

Hi @Amego ,

It's not possible. Mark my answer as correct if that helps.

Regards

 
 
Please hit like and mark my response as correct if that helps
Regards,
Musab

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Musab Rasheed
Tera Sage
Tera Sage

‎04-23-2022 03:29 AM

Hi @Amego ,

It's not possible. Mark my answer as correct if that helps.

Regards

 
 
Please hit like and mark my response as correct if that helps
Regards,
Musab

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cecil m
ServiceNow Employee
ServiceNow Employee

‎06-09-2022 09:43 AM

"Chat width cannot be adjusted. The agent chat component has a fixed width."

Via https://developer.servicenow.com/dev.do#!/reference/now-experience/rome/shared-components/sn-agent-c...

 

I think this can be a useful configuration or personalization option.  I recommend that customers submit an idea on the Ideas Portal.  I know of at least one other customer that would upvote it.