Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

How to add additional fields to approval notifications from Virtual Agents?

Vijayr119
Tera Contributor

I have created new field called Summary from RITM table that will capture all the variable details. Now, I would like to add that field from approval notification which is displayed from Virtual Agent. Please see the screenshot.

Where exactly I can made this changes?

find_real_file.png

5 REPLIES 5

VaranAwesomenow
Mega Sage

@Muralidharan BS  this is insightful, thanks did you figure out how to handle change notifications, cos I see that its showing details such as planned start date and end date, but I couldnt find an entry in sys_notification_va_content corresponding to that.