Trigger Specific Virtual Agent topic in external webpage
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12-03-2024 07:31 AM
Hello,
I have been referring @Victor Chan's article for embedding VA in external webpage using link 'https://www.servicenow.com/community/virtual-agent-nlu-articles/how-to-embed-virtual-agent-in-an-ext...
Can somebody assist on how we can configure seperate greeting for external webpage VA OR If we can trigger specific topic in external webpage using topic_id context variable, please assist how we can achieve this, thanks!
Regards,
Vivek
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