How to update sys_cs_live_agent_setup table Messages

[anusha reddy v1]

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Hi Team,

sys_cs_live_agent_setup - In this table we have 

Transfer message

No Agents Available message

Currently i have added english text "please wait while connect agent" and "no agent available" respectively.
i would like to show that text based on users language. rest all messages are translated but these 2 are not translating.
I have created key's in sys_ui_message table as well but not sure where to keep these key values to translate the text dynamically based on user language.
kindly let me know, if anyone aware of it.

Thanks in advance.

[Shivalika · Accepted solution]

Hello @anusha reddy v1 

Please create records in sys_translated_text table for these key values in different languages. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway,

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

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eEISQCY

[anusha reddy v1]

@Shivalika it worked thank you