How to update the Virtual Agent Launcher Icon in Employee Center?
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yesterday
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3 hours ago
is that a Virtual Agent launcher icon?
I could see it this in my PDI
Seems somebody already changed it
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
check this
How to change the Virtual Agent Icon in the Service Portal widget (sn-va-sp-widget)
also check this
How do I change the Virtual Agent icon
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
Hi @Lisa71
Check this video :
https://www.youtube.com/watch?v=FviIguQQmV4
Just do the same for esc portal.
