I can't delete an arrow on Virtual Agent designer

Leonari
Kilo Contributor

So, basically my problem is that I can't delete an arrow. It's gray and I can't use or click on it.

pic related

find_real_file.png

What am I doing wrong here? 

13 REPLIES 13

Nice! Glad you found another approach! Did you try Mark's approach above though? Just switch to table view and delete the "undeletable" extra node there. I've yet to run into a case where this doesn't work and luckily it's a 15 second fix.

I hadn't tried Mark's approach as I didn't find this posting until after I tried my approach.  The table view is a better route for sure.

This is still an issue in San Diego, so thanks for the tip.

Chris28
Tera Contributor

I encountered this issue today also and found a quick and easy solution. I created a new branch from the decision block and ended it on itself. This allowed me to delete the previously 'un-deletable' arrow, then I moved the new branch back to where it was and I was able to delete this also. 

Weird bug, but hopefully this will help someone. 

find_real_file.png