I can't delete an arrow on Virtual Agent designer
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05-15-2020 06:28 AM
So, basically my problem is that I can't delete an arrow. It's gray and I can't use or click on it.
pic related
What am I doing wrong here?
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07-22-2021 06:52 AM
Nice! Glad you found another approach! Did you try Mark's approach above though? Just switch to table view and delete the "undeletable" extra node there. I've yet to run into a case where this doesn't work and luckily it's a 15 second fix.
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07-22-2021 07:21 AM
I hadn't tried Mark's approach as I didn't find this posting until after I tried my approach. The table view is a better route for sure.
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11-22-2022 04:21 AM
This is still an issue in San Diego, so thanks for the tip.

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03-10-2022 02:55 AM
I encountered this issue today also and found a quick and easy solution. I created a new branch from the decision block and ended it on itself. This allowed me to delete the previously 'un-deletable' arrow, then I moved the new branch back to where it was and I was able to delete this also.
Weird bug, but hopefully this will help someone.