I couldn't find "Search knowledge base" topic in my topic list.

[SM123]

Hello,

I installed "ITSM Virtual Agent Conversations " plugin and "ITSM Virtual Agent Conversations lite" plugin. but i couldn't find "Search knowledge base" topic in my topic list. is there any plugin am missing?

version: Vancouver 

[SM123]

Hi @louissicko ,

You can use "search fallback topic".

[Mark Roethof]

Attached the old old old Search Knowledge Base Topic.

[Mark Roethof]

I'll have a look.

Though in the meantime, maybe this older article of mine already helps:
- 2019-06-19 - Article - Fix: Virtual Agent topic Search Knowledge Base "Show more"