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03-28-2024 09:20 PM
All,
Is it feasible to interact with the virtual agent in ServiceNow before logging in, considering that we can have it in the service portal and employee service center after login. OOB ServiceNow allow only on the 'sp' and 'esc', however, we would like to have it in the login page (landing page). Can you please let us know if anyone implemented on login page
Solved! Go to Solution.
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03-28-2024 11:21 PM
Hi @Naveen Bagula ,
Yes, It's possible, this video covers it all :
Also, refer to this solution : https://www.servicenow.com/community/virtual-agent-nlu-forum/how-to-enable-virtual-agent-on-specific...
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03-28-2024 11:21 PM
Hi @Naveen Bagula ,
Yes, It's possible, this video covers it all :
Also, refer to this solution : https://www.servicenow.com/community/virtual-agent-nlu-forum/how-to-enable-virtual-agent-on-specific...