Redirect from a Virtual Agent Choice

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03-14-2022 08:57 AM
Hi,
In a Virtual Agent flow with a static choice list, is it possible to link one of the choices to open a link in the same/new tab? In the example, if the user selects 'I am having an issue', can I redirect the user to a Catalogue item within ServiceNow directly?
Regards,
Ayman
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03-16-2022 11:12 AM