Regarding service portal name

[Debosree Sinha]

Can someone tell me how should I get my service portal name from servicenow virtual agent?

I 'm planning to setup AI functionality for virtual agent.

In the step - 'Add bot to your portal', I couldnot find the portal name.

(conversational interfaces->home-> add bot to the portal).

[nmaneely · Accepted solution]

A list of available Portals and their names and suffix is shown under Service Portal > Portals (sp_portal).

I suspect that you will want Virtual Agent to be available on the default ‘Service Portal’ (suffix of /sp) or ‘Employee Center’ (suffix of /esc).

[nmaneely · Accepted solution]

A list of available Portals and their names and suffix is shown under Service Portal > Portals (sp_portal).

I suspect that you will want Virtual Agent to be available on the default ‘Service Portal’ (suffix of /sp) or ‘Employee Center’ (suffix of /esc).

[johndoh · Accepted solution]

This is handled via system properties