Removing Setup Topic from Default Chat Experience

[Irvine]

I'm attempting to remove an entry from Setup Topics however I seem to be lacking permissions as I do not see a delete option. Am I looking in the wrong place or is there a role I should have? I was under the impression Virtual_Agent_Admin should give me this permissions but even with this Role I do not have the option.

[Saloni Suthar · Accepted solution]

@Irvine virtual_agent_admin should give you an option to modify the setup topics. You have to click on the setup topic and remove the associated topic. For instance, click on Live Agent Support and empty out the topic field. 

[Irvine]

I'm not sure why I expected a delete option but clearing out the field did the trick. Thank you @Saloni Suthar .